Getting in Touch
From 19 November to 23 December, we’re open later to help you get sorted. See our Christmas opening hours.
If you are an existing Instant Finance customer, the best way to get in touch is via your local branch, you can find the contact details for all of our branches on our Find a Branch page
Existing customer wanting to know about a top up loan? Please contact your local branch to discuss your eligibility for a top up loan and to guide you through what's required.
If you're not sure of your branch, or you are not an existing customer, and you need an immediate response, please call us on 0800 760 000.
You can also find the answers to our most commonly asked questions in our FAQs section.
Outside of this, please fill out the below form to get in contact with a member of our support team and we will endeavour to assist you from there.